In my experience, no process is more essential for your team than a consistent, constructive flow of feedback. There is an idea that feedback should always be delivered in private unless it’s praise, but that mindset prevents teams from performing at peak levels because it limits collective ability to learn together. Teams with a solid foundation of trust can be honest with each other, and honest teams are more likely to be trusting teams - it’s a virtuous cycle. However, don’t equate honesty with brutality. You can give honest feedback, even in front of teammates, and do it with kindness and respect.
Read MoreThroughout the month, we’re talking about how to build a cohesive, diverse leadership team. Last week, we talked about the value of diverse teams and the difficulty of building the trust necessary to support them. Over the next several days, we’ll be sharing foundational steps to begin building organizational trust and team cohesion.
Read MoreFebruary is Black History Month. The racial turmoil of 2020 led to widespread commitments to racial equity and a broader conversation about the value of diversity in the workplace. Let’s be clear - we didn’t discover in 2020 that diversity is good for business - we’ve known for some time that companies led by a diverse team are more successful. What’s different going into Black History Month 2021 is a certain amount of momentum that could lead to real change. The road ahead is not without its obstacles; merely inviting others to the table is not enough. For any team to thrive (even homogeneous groups), there must be structures in place to make cohesion more likely.
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